Question 1

1. What kind of items do you sell?

Accepted Answer

We offer a curated selection of second-hand fashion
alongside one-of-a-kind custom up-cycled clothing and necktie
creations for women. These pieces are designed to reflect your unique
style. Our inventory includes vintage finds, reimagined classics, and
bespoke creations.

Question 2

2. How do I place an order for a custom piece?

Accepted Answer

To order a custom piece, simply visit our "Custom Design "
page, fill out the request form with your details and we'll get back to
you with a design proposal and quote. Once you approve and
payment is received, we’ll begin crafting your unique item.

Question 3

3. How long does it take to receive a custom order?

Accepted Answer

Custom orders typically take 7-10 business days to
complete, depending on the complexity of the design and current
workload. We'll keep you updated throughout the process and notify
you as soon as your item is ready to ship.

Question 4

4. What is your return policy?

Accepted Answer

Due to the unique nature of our custom items, we do not
offer refunds or exchanges on custom orders. Please refer to our
Return Policy page for more details.

Question 5

5. How do you ensure the quality of your custom pieces?

Accepted Answer

Each custom piece is handcrafted with meticulous attention
to detail. We use sustainable materials and perform quality checks to
ensure you receive a beautifully made garment piece.

Question 6

6. Can I request a specific design for my custom order?

Accepted Answer

Absolutely! However, due to each design being hand made,
there may be some variations.

Question 7

7. How do I care for my custom clothing pieces?

Accepted Answer

Generally, we recommend hand washing or dry cleaning for
best results.

Question 8

8. Do you ship internationally?

Accepted Answer

No, not at this time.

Question 9

9. How can I stay updated on new arrivals and special offers?

Accepted Answer

Sign up for our newsletter and follow us on social media to
stay informed about new arrivals, special offers, and exclusive events.
Be the first to know about our latest collections and exciting updates!

FAQ